SMS TERMS AND CONDITIONS AND PRIVACY POLICY

Effective Date: 08/11/2025

Overview

When you opt in to receive text messages from Shelter Island Capital, you’ll receive timely updates related to your loan application, loan status, and other important mortgage information. We’ll only send messages that are relevant to you.

How to Opt In

You can opt in by:

  • Providing your mobile number on our website
  • Supplying your number during your loan application
  • Responding to a keyword opt-in request we provide

Message Frequency

Messages are sent as needed, based on your loan process and preferences. Frequency may vary.

Message & Data Rates

Standard message and data rates may apply. Please check your mobile carrier’s plan for details.

How to Opt Out

You can stop receiving texts from us at any time by replying “STOP” to any message we send. We’ll send you one confirmation message, and you will no longer receive texts unless you opt in again.

Help & Support

If you need assistance, reply “HELP” to any message or contact us directly:
Phone: (619) 454-0914
Email: ben@shelterislandcapital.com

Supported Carriers

Most major U.S. carriers support our messaging service. Delivery is not guaranteed in all cases.

Privacy

We respect your privacy. Please review our SMS Privacy Policy to learn how we handle your information.


SMS Privacy Policy

Our Commitment to Your Privacy

Shelter Island Capital values your trust and takes your privacy seriously. This policy explains how we handle the information you share when signing up for text messages from us.

What We Collect

  • Your mobile phone number
  • Any related details you provide (e.g., your name or loan information)

How We Use Your Information

We use your number solely to send you relevant mortgage-related updates, reminders, and information.

What We Don’t Do

We never sell, rent, or share your mobile number with outside companies for marketing purposes.

Who We Share With

We may share your number with trusted messaging service providers who help us deliver texts. These providers are not allowed to use your information for their own marketing.

Opting Out

You may opt out of SMS messages at any time by replying “STOP.”

Security

We take reasonable steps to protect your information. However, no system is completely secure, and we cannot guarantee absolute protection.

Questions

For questions about this SMS Privacy Policy, contact us at:
Email: ben@shelterislandcapital.com
Phone: (619) 454-0914